A blueprint setting out the skills and roles required for practice nurses means practices may have to ramp up their training and development.
New research on providing GP services at scale shows that successes have been limited and 'hard-won'. Stephanie Kumpunen explains how the lessons learned by the early adopters can help others work at scale more effectively.
Marc Schmid explains what is involved with setting up video consultations in GP practices. The article includes a downloadable practice protocol and patient information leaflet.
Two major reports suggest changes to the way that NHS organisations handle patient data. Medeconomics explains what this means for practices.
TOOLS TO HELP YOUR BUSINESS
Be sure you understand the legal principles, rules and procedures before taking disciplinary action against a member of staff, writes Susan Bernstein.
Staff performance can be significantly affected by a colleague's behaviour and practice managers need strong interpersonal skills to deal with such issues. Fiona Dalziel uses two examples to highlight how to approach difficult situations.
Practice mergers can create a lot of anxiety for staff. Dee Lynes explains how practices can ease the transition for employees and highlights employment law issues to address.
Many practices underestimate the importance of writing and updating job descriptions. Done well, they are a crucial tool in maximising the strength of your staff team, writes Fiona Dalziel.
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