HR problems: How to manage staff underperformance

HR problems: How to manage staff underperformance

Employment lawyer Susan Bernstein answers a question about how to manage underperformance in the practice team

Latest articles

First steps to reducing workload in general practice

First steps to reducing workload in general practice

Practice manager Fionnuala O'Donnell looks through recent guidance on how to cut workload in practices and offers her tips on the easiest steps to implement.

How changes to the Retained Doctor Scheme affect practices

How changes to the Retained Doctor Scheme affect practices

NHS England has published new guidance on the Retained Doctor Scheme which increases financial incentives for GPs who might otherwise leave the profession and the practices that employ them.

NHS England reveals details of new MCP contract

NHS England reveals details of new MCP contract

GP funding under the new voluntary multispecialty community provider (MCP) contract could depend on meeting disease prevention and population health targets and reductions in hospital admissions.

Creating a survival plan for your practice

Creating a survival plan for your practice

Accountant Jenny Stone explains how practices can put in place a robust financial plan to help them survive in these challenging times.


TOOLS TO HELP YOUR BUSINESS

Focus on: Staff management

Taking disciplinary action against an employee

Taking disciplinary action against an employee

Be sure you understand the legal principles, rules and procedures before taking disciplinary action against a member of staff, writes Susan Bernstein.

Dealing with difficult staff issues

Dealing with difficult staff issues

Staff performance can be significantly affected by a colleague's behaviour and practice managers need strong interpersonal skills to deal with such issues. Fiona Dalziel uses two examples to highlight how to approach difficult situations.

Guide to practice mergers: Managing staff through a merger

Guide to practice mergers: Managing staff through a merger

Practice mergers can create a lot of anxiety for staff. Dee Lynes explains how practices can ease the transition for employees and highlights employment law issues to address.

Job descriptions: a vital building block for managing staff

Job descriptions: a vital building block for managing staff

Many practices underestimate the importance of writing and updating job descriptions. Done well, they are a crucial tool in maximising the strength of your staff team, writes Fiona Dalziel.


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