Removing a patient from your list is never an easy option. MDU medico-legal adviser Dr Beverley Ward provides a step-by-step guide to help practices avoid the pitfalls.
From 5 January 2015 practices can register patients who live outside of their practice area without being required to provide home visits. Medeconomics summarises NHS England's guidance.
Fionnuala O'Donnell looks at coding for the two dementia enhanced services and highlights other resources to help practices meet the service specifications.
Medeconomics' three-part guide outlines the CQC's new process for regulating, inspecting and rating GP practices.
The Medeconomics HR Toolkit has been produced by the CIPD, the UK professional body for HR, and contains practical advice and hundreds of downloadable resources. Click to find out more...
TOOLS TO HELP YOUR BUSINESS
Providing a full and prompt explanation of what happened can be all that is needed to dissuade a patient from taking a grievance further, says Fiona Dalziel.
Avoid disputes over the employment status of locums by following this guide and downloading a model contract.
As ministers demand seven-day access to GPs, Dr Ashley Liston explains how telephone consulting has aided demand-management in his practice.
Well-managed and upbeat receptionists are a great resource. Fiona Dalziel explains how practices can capitalise on this.
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