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ESSENTIAL STANDARD: Notification of other incidents

Outcome

People who use services can be confident that important events affecting their health, welfare and safety are reported to the CQC so that, if necessary, action can be taken

Achieved by:

  • Notifying the CQC about incidents affecting the health, safety and welfare or suffering of service users. Incidents include injuries; an application to deprive someone of their liberty; events stopping the registered person from running the service as well as they should; allegations of abuse; a police investigation.
  • The notification must not identify the person concerned but should refer to them using a unique code of which they keep a record.

Compliance hints

None specific to GP practices for this outcome

For compliance hints relevant to all providers for this outcome, see CQC’s ‘Essential standards of quality and safety’, www.cqc.org.uk

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