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Who gives the best service: GP or MP?

Dr Diana Lowry offers some assistance to the DoH in assessing GPs.

Having read that a revised scheme is being formulated to assess GPs, I have devised a multi-purpose questionnaire that health secretary Patricia Hewitt could use to assess us - and at the same time MPs.

Using the same questions for both groups of public servants would also engender a greater feeling of communality among fellow stakeholders.

Then the results could be compared and published, and the two pay structures could be reviewed.

As the originator of this idea, I would be delighted to act as a government advisor to help the civil servants iron out the few inconsistencies which may lie in the format proposed.

I shall wait to hear from Ms Hewitt and look forward to getting this under way.

Dr Lowry is a GP in Epping, Essex

ASSESS THE EFFECTIVENESS OF YOUR GP/MP
Answer these questions about your GP, then answer the same for your MP.
Then compare the results

1. Do you know the name of your GP/MP?
Yes
No

2. Does s/he work in a specially designed, expensive building (rather
than in an office behind some old hall)?
Yes No

3. Has s/he worked there long enough to know your family and background?
Yes
No

4. Does s/he hold surgeries frequently?
Yes No

5. Who do you get to see soonest?
GP
MP

6. If you write or phone, do you get a reply?
Always
Sometimes
Never

7. How many weeks' paid holiday a year does s/he get?

8. In his/her absence, is another person of equal skill available to see
you?
Yes
No

9. Does s/he employ other professionals to assist in
your care?
Yes
No

10. If you have a minor need out of hours, does s/he pay for a home
visit?
Yes
No

11. If you have a really major need, does s/he visit you daily at home?
Yes
No

12. Is the service flush with money?
Yes
No

13. Does s/he have a clear code of practice?
Yes
No

14. Does s/he have a variety of performance reviews?
Yes
No

15. If responsible for a major offence, is s/he subject to two
enquiries?
Yes
No

16. Can s/he be dismissed, following unjustified complaints, despite
being found 'innocent'?
Yes
No

17. Do you trust him/her to work in your best interests?
Yes
No

18. Would s/he tell the truth, even if it were very bad news?
Yes
No

19. Do you trust him/her with your life?
Yes
No

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