Good practice

How our practice cut antibiotic prescribing using CRP testing

How our practice cut antibiotic prescribing using CRP testing

C-reactive protein point-of-care testing helped a Hertfordshire practice reduce antibiotic prescribing and re-attendance rates and cut the use of A&E and out-of-hours services. Liz Cross explains how the initiative works.

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Good practice & case studies

Becoming a dementia-friendly practice

Becoming a dementia-friendly practice

How can practices become dementia-friendly and what are the benefits of doing so? Rima Evans reports.

New RCGP tool to support quality improvement activities

New RCGP tool to support quality improvement activities

The RCGP has developed a new online tool to help GPs and practice staff carry out quality improvement activities.

Case study: Using data to tackle workload

Case study: Using data to tackle workload

Deeper analysis of data has highlighted new ways of improving efficiency for one GP practice. Rima Evans reports.

How we improved end-of-life care in our practice

How we improved end-of-life care in our practice

Dr Laura Pugh explains why her practice decided to undertake a Gold Standards Framework training programme, how they applied this learning and the results they achieved.

Case study: Delivering services to intermediate care patients

Case study: Delivering services to intermediate care patients

Dr Ian Pawson explains how his practice provides primary care services to intermediate care patients, which he believes can provide practices with an opportunity to both expand and improve patient care.

Using change management to improve patient care

Using change management to improve patient care

Dr Raj Thakkar explains how the principles of change management can be used to improve patient care and develop new services.

Improving services for patients with hearing loss

Improving services for patients with hearing loss

One in six patients at a practice is likely to be affected by hearing loss - a figure that is set to rise. Tom Bailey from Action on Hearing Loss explains what practices can do to make their services and information more accessible.

How can social prescribing help practices?

How can social prescribing help practices?

What is social prescribing and can it help practices to reduce their workload? Greg Pitcher reports.

Effective communication in GP practices

Effective communication in GP practices

As GP practices grow larger and busier, effective communication with patients and between staff becomes increasingly important. Dr Edward Farnan, MDU medico-legal adviser, explains how these skills can be improved by regular training.

Providing a consultant-led clinic in the community

Providing a consultant-led clinic in the community

A GP practice in Nottingham has been host to an orthopaedic clinic run by consultants, which has reduced costs and improved access to treatment. Rima Evans reports.

The accessible information standard: Meeting patients' communication needs

The accessible information standard: Meeting patients' communication needs

Since 31 July 2016 all practices must fully comply with the accessible information standard and ensure patients receive information they can access and understand along with communication support if required. Medeconomics explains what practices should do.

The accessible information standard: Recording patients' communication needs

The accessible information standard: Recording patients' communication needs

From 1 April GP practices in England will be required to make a record of patient's information and communication needs under the accessible information standard. Medeconomics explains what this involves.

Case study: Minor injuries walk-in clinic at a GP surgery

Case study: Minor injuries walk-in clinic at a GP surgery

Introducing a minor injuries walk-in clinic helped a Nottinghamshire practice reduce A&E attendance by 100 in 12 months, as well as achieve an 'outstanding' CQC rating. Polly Foreman reports

How telehealth can benefit patients

How telehealth can benefit patients

Practices can make use of new technology to support patients with long-term conditions and help individuals stop smoking or lose weight.

Case study: Medicine reviews in care home patients

Case study: Medicine reviews in care home patients

Conducting regular medicine reviews of patients in care homes improves patient care and can lead to significant savings. The Village Green Surgery in Tyne and Wear tells Rima Evans how its scheme works.

How to make your practice carer-friendly

How to make your practice carer-friendly

GP practices can take some simple steps to identify and support carers on their list.