Latest Medeconomics articles

Responding to patient complaints in a timely manner

Responding to patient complaints in a timely manner

Responding to patient complaints within the specified timescale is important. However, you should not compromise the quality of your investigation or the completeness of your response with a hasty reply, writes MDU medico-legal adviser, Dr Nicola Lennard.

Removing patients from the practice list

Removing patients from the practice list

Removing a patient from your list is never an easy option. MDU medico-legal adviser Dr Beverley Ward provides a step-by-step guide to help practices avoid the pitfalls.

Tips to succeed when merging or working at scale

Tips to succeed when merging or working at scale

Martin Ramsey has supported a number of practices to merge or federate, he offers advice on how to ensure an 'at-scale' approach to primary care is successful.

New guides to help people with disabilities access GP online services

New guides to help people with disabilities access GP online services

NHS England has launched a series of practical guides to support people with sight loss, hearing loss, autism or learning disabilities to use online GP services.

What is the general data protection regulation (GDPR)?

What is the general data protection regulation (GDPR)?

From next May practices will be subject to new data protection regulation. Medeconomics provides an overview of the legislation.

Updates to private fees

Updates to private fees

Details of the latest updates to the Medeconomics GP Fees Database.

BMA guide to help practices understand mandatory training obligations

BMA guide to help practices understand mandatory training obligations

The BMA has launched a new guide to help GP practices meet their training obligations and make clear what is mandatory training. The guide explains what training practices should provide to GPs and their staff and how often this training is needed.

Advice on completing the Information Governance Toolkit

Advice on completing the Information Governance Toolkit

A guide to what practices need to include when completing the Information Governance Toolkit each year.

How the primary care home model is improving services

How the primary care home model is improving services

The NAPC's primary care home model aims to provide a new way of delivering primary care at scale. Rima Evans looks at how pilot site Larwood and Bawtry has used the initiative to deliver benefits to patients and staff.

Managing your building maintenance responsibilities in leased premises

Managing your building maintenance responsibilities in leased premises

Healthcare lawyer Bryn Morgan explains how sensible planning can help practices manage the building maintenance requirements within their lease.

NHS England's 10-point plan to boost practice nurse workforce

NHS England's 10-point plan to boost practice nurse workforce

NHS England has pledged £15m to bolster the general practice nurse workforce and develop their role to help ease workforce shortages across general practice.

Updated locum rates for 2017 show rise in fees charged

Updated locum rates for 2017 show rise in fees charged

The average daily rates charged by locums booking work directly with practices have rise by between 2.5% and 11.3% since October 2016, depending on your location.

Group consultations in general practice

Group consultations in general practice

New consultation types, including group consultations, are one of NHS England's 10 High Impact Actions to help practices free up time for GPs to provide more clinical care. But how do group consultations work? Rima Evans reports.

How can practices reduce their service charge liabilities?

How can practices reduce their service charge liabilities?

Practices that rent their premises should ensure they are actually liable for any service charges before they pay, says Charles Mallinson.

Can NHS England's 10 High Impact Actions help your practice?

Can NHS England's 10 High Impact Actions help your practice?

NHS England's 10 High Impact Actions aim to help practices free up time to enable GPs to deliver more clinical care, but can they really make a difference?

Fire safety for GP practices

Fire safety for GP practices

Risk assessments, regular checks and staff training are key to ensuring your practice is fire-safe, says Stuart Collyer.

Undertaking the frailty requirements of the GP contract

Undertaking the frailty requirements of the GP contract

Practices are now required to routinely identify and review patients over 65 with moderate or severe frailty. Practice manager Fionnuala O'Donnell provides advice on how to do this and highlights some useful resources.

Tips on data protection

Tips on data protection

ICO senior policy officer Andrew Rose shared advice on how practices can meet data protection challenges at this year's Practice Managers Association conference.

How coaching helped resolve tensions in our practice team

How coaching helped resolve tensions in our practice team

Dr Tom Milligan and Dr Dinesh Kumar explain how coaching helped their practice management team develop a better working relationship and a happier working environment.

Video series: Legal advice for GP practices

Video series: Legal advice for GP practices

Healthcare lawyer Lynne Abbess speaks to Medeconomics about a range of legal issues affecting GP practices.

What skills will practice managers need in the future?

What skills will practice managers need in the future?

General practice in 2020 will not look the same as today. Ian Jones, operations director at the Practice Managers Association, looks at how the role of the practice manager will develop.

Improving the care provided to care home residents

Improving the care provided to care home residents

In a bid to improve quality of care and efficiency, practices in Nottinghamshire have overhauled their approach to looking after care home residents - with impressive results. Rima Evans reports.

Changes to GP sickness leave payments

Changes to GP sickness leave payments

From 1 April all practices in England and Wales are entitled to reimbursement payments towards the cost of providing cover for GPs who are off work through sickness for periods of two weeks or more.

Near-patient monitoring: How to set up a recall system

Near-patient monitoring: How to set up a recall system

Practice manager Fionnuala O'Donnell provides a practical guide on how to use your clinical system to set up a patient recall system using SystmOne.


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