How can practices become dementia-friendly and what are the benefits of doing so? Rima Evans reports.
Practice manager Fionnuala O'Donnell looks through recent guidance on how to cut workload in practices and offers her tips on the easiest steps to implement.
Practices will need to update their policies and appoint whistleblowing guardians by September 2017 to comply with new NHS England guidance.
Handling a complaint properly by conducting a thorough investigation and providing the complainant with a clear response can benefit both parties. Terri Bonnici and Sue Taylor from Medical Protection explain best practice when dealing with a complaint.
The MDU's Dr Nicola Lennard explains what practices are required to do under the Freedom of Information Act.
The GP Forward View promised 1,000 physician associates to support general practice by 2020. Dr Peter Dixon explains how these health professionals are trained and the role they can undertake within practices.
NHS England's Next Steps on the Five Year Forward View sets out its vision for the NHS over the next two years, including changes for general practice.
Changes to IR35 mean that from April 2017 it is now the responsibility of GP practices to ensure their locums' employment status is correct. Katie Singer explains what this means and provides a model contract that practices can use.
The RCGP has developed a new online tool to help GPs and practice staff carry out quality improvement activities.
To free-up GP time, NHS England's GP Forward View suggests practice staff could be trained to take on a greater supporting role. The MDU's Dr Sharmala Moodley considers the medico-legal implications of 'upskilling' non-clinicians.
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