Welcome to the staff management section of Medeconomics

In this section you will find Medeconomics guidance across a range of topics connected with managing staff and implementing HR policies. We have reduced the articles in our HR section to reflect user feedback on the most useful information for practice managers, and to make our practical guidance easier to find, read and apply. Future updates will include more on employment law and advice on managing staff as practices work more collaboratively together.

If you have any suggestions for content that would be useful in this section, or other queries, please email emma.bower@haymarket.com

HIghlights

What to consider when upskilling practice staff

What to consider when upskilling practice staff

To free-up GP time, NHS England's GP Forward View suggests practice staff could be trained to take on a greater supporting role. The MDU's Dr Sharmala Moodley considers the medico-legal implications of 'upskilling' non-clinicians.

Your HR questions: How to manage staff underperformance

Your HR questions: How to manage staff underperformance

Employment lawyer Susan Bernstein answers a question about how to manage underperformance in the practice team

How to employ a pharmacist in your practice

How to employ a pharmacist in your practice

An overview of guidance on employing pharmacists in general practice, plus details of further resources.

Templates for general practice job descriptions

Templates for general practice job descriptions

Medeconomics has produced job description templates that you can download and adapt for use in your practice. New roles, including practice-based pharmacists, added - March 2017.


Latest on managing staff

How can we improve wellbeing in our practices?

How can we improve wellbeing in our practices?

Dr Jennifer Napier shares tips and advice about what practices can do to promote staff wellbeing.

Introducing physiotherapy posts to general practice

Introducing physiotherapy posts to general practice

The Chartered Society of Physiotherapy (CSP), RCGP and BMA have published guidance for implementing and evaluating physiotherapy posts in general practice. Separate guidance is available for England and Wales.

Assistant practice manager training plan 4: HR

Assistant practice manager training plan 4: HR

Suggestions for training a new APM in HR issues and staff management tasks that can be delegated to them.

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Assistant practice manager training plan 3: Practice finance

Assistant practice manager training plan 3: Practice finance

Assistant practice managers are often involved in some aspects of practice finance. This training plan suggests tasks in this area that can be delegated to the APM.

Assistant practice manager training part 2: General practice management

Assistant practice manager training part 2: General practice management

Training a new APM to understand the day-to-day running of the practice and suggestions of tasks that can be delegated to them.

Assistant practice manager training part 1: Admin, reports and communications

Assistant practice manager training part 1: Admin, reports and communications

Paperwork and internal and external communication are a good place to start when training your assistant practice manager.

Training plan for an assistant practice manager

Training plan for an assistant practice manager

Training a new assistant practice manager will usually fall to the practice manager. This step-by-step guide highlights what your training should cover, with suggestions for how to help your APM learn on the job.

Practices invited to bid for funding to employ clinical pharmacists

Practices invited to bid for funding to employ clinical pharmacists

Practices in England are able to bid for funding from a £112m scheme to employ clinical pharmacists from 9 January 2017.

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Your HR questions: How to handle flexible working requests

Your HR questions: How to handle flexible working requests

Employment lawyer Susan Bernstein answers a question about dealing with a flexible working request from one of the receptionists.

Training administrative staff to deal with clinical letters

Training administrative staff to deal with clinical letters

A new clinical assistant role has helped dramatically cut GP paperwork and shows how GP Forward View funding for training reception and administrative staff will be spent. By Rima Evans.

Your HR questions: How to manage conflict within the practice team

Your HR questions: How to manage conflict within the practice team

Employment lawyer Susan Bernstein answers a question about how to deal with a situation when two members of staff don't get along.

How changes to the Retained Doctor Scheme affect practices (2016 scheme)

How changes to the Retained Doctor Scheme affect practices (2016 scheme)

Please note the information in this article relates to the 2016 Retained Doctor Scheme. Under the 2017/18 GP contract, a new GP retention scheme will be in place from April 2017. Full details are not currently available, however the payments to practice will remain the same as those for the 2016 scheme detailed below.

Employment law

Job descriptions

Advice on recruitment

How to employ a pharmacist in your practice

An overview of guidance on employing pharmacists in general practice, plus details of further resources.

Staff recruitment: preparing the selection process

Fiona Dalziel provides advice on advertising a job vacancy and selecting candidates for interview.

Writing a person specification: a key to effective recruitment

Creating a person specification will clarify your recruitment needs and protect you against potential discrimination claims, writes Fiona Dalziel

Job descriptions: a vital building block for managing staff

Many practices underestimate the importance of writing and updating job descriptions. Done well, they are a crucial tool in maximising the strength of your staff team, writes Fiona Dalziel.

New employee checklist

What documentation do practices need when a new member of staff, including GPs, join the team?

Avoid the pitfalls of employment references

Practices should approach the provision of employment references with caution, advises Fiona Dalziel.

Employing paramedics in general practice

Paramedics can work as part of a multidisciplinary team to help practices manage their workload, but what does the role involve and what skills should you look for? This article also includes a sample job description.

Managing your locums

Staff salaries

Agenda for Change UK pay scales 2016/17

Full details of changes to AfC from 1 April 2016. The pay scale applies to NHS staff and can be used for practice staff.

Agenda for Change UK pay scales 2015/16

The AfC pay scale applies to NHS staff and can be used for practice staff.