How to make your practice carer-friendly

How to make your practice carer-friendly

GP practices can take some simple steps to identify and support carers on their list.

Latest articles

How to use patient complaints to improve your services

How to use patient complaints to improve your services

A framework to help practices analyse complaints in order to improve services, including a downloadable template to record feedback.

GDPR and fees for access to medical records

GDPR and fees for access to medical records

When practices can charge a fee and when they should provide information for free under a subject access request.

How to handle immunisation errors

How to handle immunisation errors

MDU medico-legal adviser Dr Ellie Mein explains the most common errors relating to vaccinations and how practices should proceed if an error occurs.

Mitigating the risks involved in DNAs

Mitigating the risks involved in DNAs

Practices should have a system in place to review patients who fail to attend or cancel appointments initiated by the practice, explains MDDUS senior risk adviser Liz Price.


Focus on: Managing locums

Sourcing a suitable GP locum

Sourcing a suitable GP locum

Research your options carefully when considering how to recruit locums.

Preparing for a new locum GP - a checklist

Preparing for a new locum GP - a checklist

Practices need to prepare for new locums to get the best from them. This checklist can be used to ensure you have covered everything.

Equipping a GP locum to do their job safely and effectively

Equipping a GP locum to do their job safely and effectively

A checklist to ensure your locum has the essential information they need to do a good job.

Preparing GP locums to make effective home visits

Preparing GP locums to make effective home visits

A checklist to ensure the practice provides its locums with the information they need to make home visits.


Practice management

Annual calendar of practice management

Annual calendar of practice management

What practice managers need to review or address during a year.

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