Practice management A-Z

Browse key practice management topics

Recommended

Annual calendar of practice management

Annual calendar of practice management

What practice managers need to review or address during a year.

GDPR checklist

GDPR checklist

What should practices be doing to ensure they comply with the GDPR? Including links to useful resources.

How to handle a complaint

How to handle a complaint

Terri Bonnici and Sue Taylor from Medical Protection explain best practice when dealing with a complaint.

Details of 2018/19 GP contract for England

Details of 2018/19 GP contract for England

A summary of changes to the GP contract for 2018/19, with links to key guidance.


A

Access & appointments

Accessible information standard

C

Complaints

Contracts

CQC inspection

D

Data protection and GDPR

E

Enhanced services

F

Finance

Friends and Family Test

G

GDPR and data protection

H

HR

I

IT

J

Job descriptions

L

Locums

M

Mergers

O

Online services

P

Partnership agreements

Patient involvement/communication

Patient registration/Patient list

Premises

Private work

Q

QOF

R

Recruitment

S

Significant event analysis

Skill mix

Staff pay

Strategy

V

Vaccination and immunisation

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