Q: We lease our surgery from the developer who built it. A PCT estates director informally told us that other GPs in the area who occupy LIFT premises receive significantly more reimbursement than we do towards their service charge.
I had a lengthy dialogue with the PCT, which ended with it saying that our reimbursement is correct. But I have been subsequently told it might be a question of wording, that the LIFT practices may be getting this other reimbursement as additional rent rather than as a service charge.
The PCT claims its policy is to treat people equally. However, we have also heard that the district valuer disagrees with what is actually a two-tier policy.
What can we do? Is there somewhere we can check that the PCT was right to say our reimbursement is correct?