People who use services can be confident that important events affecting their health, welfare and safety are reported to the CQC so that, if necessary, action can be taken
- Notifying the CQC about incidents affecting the health, safety and welfare or suffering of service users. Incidents include injuries; an application to deprive someone of their liberty; events stopping the registered person from running the service as well as they should; allegations of abuse; a police investigation.
- The notification must not identify the person concerned but should refer to them using a unique code of which they keep a record.
None specific to GP practices for this outcome
|For compliance hints relevant to all providers for this outcome, see CQC’s ‘Essential standards of quality and safety’, www.cqc.org.uk|