Make sure clinicians are checking your QOF calculator regularly and either actioning alerts or calling in patients, particularly for the big QOF areas (diabetes, CHD, asthma) and for the high value, low number targets e.g cancer reviews within six months' of diagnosis.
Each clinical system is slightly different but will have a suite of reports to help you maximise your achievement under QOF.
Remind receptionists to check QOF alerts for any patients that appear at the desk.
You could also ask one person to look at the appointment lists for the next day to check what QOF data is needed and highlight this in the appointment reason. Depending on reception capacity, turn off the automated check in and get the information you need from patients when they are at the desk - or book appointments if needed. Only do this on days when you have a full complement of staff!
2. Enhanced services
Patient participation enhanced service: Practices must produce and submit a report to NHS England and publish it on their website by 31 March. Your report must be co-signed by a patient representative. You can download the report here.
Extended hours: normal quarterly return.
Identification of patients with dementia: Your QOF dementia register as of 30 September 2014 will be compared with the dementia register on 31 March 2015 to determine your payment. This service is not claimed on CQRS so check with your local area team how to claim for this.
Information for payment for the following services are all submitted via CQRS:
- Facilitating timely access and support for people with dementia
- Alcohol related risk reduction scheme
- Learning disabilities
- Unplanned admissions
- Vaccinations (childhood seasonal vaccinations, Hep B, Meningitis C, MMR, pneumococcal, rotavirus, influenza, shingles)
If the right numbers are not showing on CQRS now for any of the services, contact CQRS and NHS England to query these as soon as possible.
3. Friends and Family Test
Friends and Family Test data is also submitted via CQRS. The deadline for January data is 12 March (after this date no further January submissions can be inputted). The deadline for February data is 17 March.
January and February results will be published on the 27 March.
4. Local or CCG targets
These will vary depending on where you are in the country but make sure you know what needs to be submitted by when and how to submit it.
5. Information Governance Toolkit submission
Each practice needs to fill in the Information Governance toolkit annually to show how they are maintaining their information governance standards. You can access the toolkit here.
- Fionnuala O'Donnell is a practice manager in Ealing, West London, and a CCG board member.