Getting the best from your reception team

Effective management of your reception team can help improve services. Fiona Dalziel provides solutions to some common problems faced by practice managers.

by Fiona Dalziel
The reception team is a key part of the practice, so it needs to work effectively (Picture: JH Lancy)
The reception team is a key part of the practice, so it needs to work effectively (Picture: JH Lancy)

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