I sat down for the first time last year and decided to make a list of all the different things that I needed to address in our practice throughout the year. I decided to schedule this into an annual calendar, with the aim of planning as many heavy duty tasks as possible into the summer months so that I am not frantically trying to tick these off the list at the end of the year.
It turns out there is a quite a number of annual tasks in the practice manager calendar. Below are links to the key areas that all practice managers will need to address within the year:
Fionnuala O'Donnell is a practice manager in Ealing, West London, and a CCG board member.