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Charging Patients

We are a dispensing practice and thinking of introducing a credit card machine to allow patients to pay for NHS and private prescriptions with a card. There are charges to the practice for the use of the machine. Can we pass on these charges to patients if we inform them of the cost beforehand?

As far as NHS patients are concerned, under National Health Service (General Medical Services Contracts) Regulations 2004, section 24, you are unable to charge them any additional fee for prescriptions.

However, private patients fall into the exception under Schedule 5 which means they could be charged.

If you are intending to set up anything of this nature you should be aware that there are a number of other issues you may need to consider - for example, data protection.

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