Latest IT articles

Understanding the GDPR: Lawful processing of personal data

Understanding the GDPR: Lawful processing of personal data

What practices need to know about the legal basis for processing personal data and privacy notices.

IT articles

Online access to patient records - a checklist

Online access to patient records - a checklist

This checklist can help ensure you have processes in place for online access to records and prepare for the new contract requirement that all patients should have access to their full record online from April 2020.

How to increase patient uptake of online services

How to increase patient uptake of online services

The new GP contract in England has a number of digital requirements - this article offers tips on how to increase uptake of online services in your practice.

Could a triage app work for your practice?

Could a triage app work for your practice?

One practice that has launched a triage app explains how they use the system day to day and offers advice to other practices considering this approach.

How the CQC will assess triage apps on GP inspections

How the CQC will assess triage apps on GP inspections

The CQC has said that it will assess the use of triage apps and systems in GP practices as part of its inspections in future.

What are the digital requirements of the new GP contract?

What are the digital requirements of the new GP contract?

All practices in England are expected to offer 'digital-first' primary care to patients under the new five-year GP contract - including online access to health records and online consultations from 2020.

Proxy access to online patient records - updated

Proxy access to online patient records - updated

Dr Pallavi Bradshaw from Medical Protection explains how practices should deal with online access to medical records for parents, guardians and carers. This article has been updated to include advice on patients who may be vulnerable to coercion.

Data security standards for GP practices

Data security standards for GP practices

Since April 2018 every GP practice in England has contractually required to meet 10 data security standards.

What does phase 4 of the electronic prescription service involve?

What does phase 4 of the electronic prescription service involve?

GP pilot sites to test the next stage of electronic prescriptions are imminent. How will the changes affect GP practices?

A practice manager's tested tips for more efficient use of email

A practice manager's tested tips for more efficient use of email

How to stay on top of email without allowing it to take over your working life.

How to boost uptake of online patient access to records

How to boost uptake of online patient access to records

There are several benefits of providing online access to records, but how can practices increase uptake among their patients?

How does the national data opt-out programme affect practices?

How does the national data opt-out programme affect practices?

Medeconomics explains the national data opt out and provides details of resources for practices.

What are practices' contractual obligations on e-referrals?

What are practices' contractual obligations on e-referrals?

As part of the 2018/19 GP contract it is a contractual requirement for practices to use the NHS e-Referral Service (e-RS) for all referrals to first consultant-led outpatient appointments from October 2018.

Online consultations

How to set up a Skype consultation service

Marc Schmid explains what is involved with setting up video consultations in GP practices. The article includes a downloadable practice protocol and patient information leaflet.

How GP practices are using video consultations

Three case studies highlight how practices are using video consultations to improve patient care and deliver cost savings.

Practice protocol for video consultations: Downloadable Word document

This practice protocol can be downloaded and adapted for use in your practice. It covers organisation and set-up, patient inclusion and exclusion criteria, advice on conducting online consultations and a consultation checklist

Video consultation patient information leaflet and consent form: Downloadable Word document

This patient information leaflet and consent form can be downloaded and adapted for use in your practice. It addresses concerns about security plus the benefits and risks of video consultations.

Conducting online patient consultations safely

While online and video consultations may save time, it is important to be aware of the medico-legal risks, writes the MDU's Dr Sharmala Moodley.

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