IT and online patient services
Advice and information relating to IT in the practice, including contractual requirements around online services and tips on how practices can use technology to tackle workload and improve patient care.
All practices in England are expected to offer 'digital-first' primary care to patients under the new five-year GP contract - including online access to health records and online consultations from 2020.
The new GP contract in England has a number of digital requirements - this article offers tips on how to increase uptake of online services in your practice.
NHS England and the BMA have published new guidance for practices on their contractual obligations relating to online access to patient records for 2019/20.
MDU medico-legal adviser Dr Ellie Mein provides advice on redacting information from medical records when complying with subject access requests or providing patients with access to their full online records.
Advice on providing patients with online access to their records, by MDU medico-legal adviser Dr Carol Chu.
This checklist can help ensure you have processes in place for online access to records and prepare for the new contract requirement that all patients should have access to their full record online from April 2020.
Dr Pallavi Bradshaw from Medical Protection explains how practices should deal with online access to medical records for parents, guardians and carers. This article has been updated to include advice on patients who may be vulnerable to coercion.
There are several benefits of providing online access to records, but how can practices increase uptake among their patients?
NHS England has launched a new online interactive toolkit to help practices introduce online consultations.
From next year all practices in England will be expected to provide online consultations. The MDU's Dr Sharmala Pranklin offers practical advice on consulting with patients remotely.
One practice that has launched a triage app explains how they use the system day to day and offers advice to other practices considering this approach.