MDU medico-legal adviser Dr Ellie Mein provides advice on redacting information from medical records when complying with subject access requests or providing patients with access to their full online records.
Practices have a legal obligation to report major incidents, but they can also benefit from a systematic approach to dealing with minor incidents and near misses, explains Kate Taylor from Medical Protection.
This data security policy can be downloaded and adapted for use in your practice.
This checklist can help you ensure that your practice has policies and procedures in place to cover issues associated with safeguarding children and vulnerable adults, and highlights useful resources.
This business continuity plan can be downloaded and adapted for use in your practice.
Practices should ideally check and update their business continuity plan annually. This checklist can help ensure you've covered the key issues.
Patients are nearly three times as likely to miss appointments booked with GP practices a day in advance as same-day appointments, according to data from GP practices across England.
As part of your annual practice management calendar you should make sure staff appraisals and training are up to date.
It is good practice to repeat risk assessments at least annually. Below is a list of things that you will need to cover.