Practice administration

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How to make the most of your PPG

How to make the most of your PPG

10 tips on how to get the best out of your PPG and ensure the process does not involve too much work, plus links to useful resources.

Safeguarding children and vulnerable adults in general practice - a checklist

Safeguarding children and vulnerable adults in general practice - a checklist

This checklist can help you ensure that your practice has procedures in place to cover safeguarding children and vulnerable adults, and highlights useful resources. It has been updated to reflect the increased use of remote consultations during the pandemic.

Business continuity: Preparing your practice for a surge in COVID-19 cases

Business continuity: Preparing your practice for a surge in COVID-19 cases

Medeconomics provides GP practices with a checklist of key issues to consider during a second wave of the COVID-19 pandemic, including business continuity considerations.

How to use patient complaints to improve your services

How to use patient complaints to improve your services

A framework to help practices analyse complaints in order to improve services, including a downloadable template to record feedback.

Managing patient complaints

Managing patient complaints

A step-by-step guide to managing complaints, including links to useful resources. This article has been updated to include information relating to the COVID-19 pandemic.

Flu campaign 2020: Useful resources

Flu campaign 2020: Useful resources

Links to useful resources and information relating to the 2020/21 flu campaign.

Medico-legal issues when running a flu vaccination clinic offsite

Medico-legal issues when running a flu vaccination clinic offsite

Practices face a difficult task delivering flu immunisations this year. MDU medico-legal adviser Dr Kathryn Leask offers practical advice to those thinking of running a clinic in an alternative location.

Can healthcare assistants administer a flu vaccine?

Can healthcare assistants administer a flu vaccine?

MDU medico-legal adviser Dr Kathryn Leask provides advice on the use of patient group directions and patient specific directions in the delivery of vaccination clinics.

Flu clinics in 2020: Issues for practices to consider

Flu clinics in 2020: Issues for practices to consider

A checklist of issues that practices will need to consider as they plan their flu clinics against a backdrop of COVID-19. This article was updated on 28 August 2020 to reflect new guidance on PPE.

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