Practice administration

What practices need to do under the GDPR

What practices need to do under the GDPR

Medeconomics provides a summary of recent guidance, with links to useful resources.

Practice administration: latest articles

Making meetings useful

Making meetings useful

Tips to help you ensure your meetings are more productive.

How to make your practice carer-friendly

How to make your practice carer-friendly

GP practices can take some simple steps to identify and support carers on their list.

Practices in England told to share stocks of aTIV flu vaccine to beat shortages

Practices in England told to share stocks of aTIV flu vaccine to beat shortages

GP practices and pharmacies in England may have to share stocks of the flu vaccine for over-65s this winter to help avoid shortages. Medeconomics explains the guidance.

Mitigating the risks involved in DNAs

Mitigating the risks involved in DNAs

Practices should have a system in place to review patients who fail to attend or cancel appointments initiated by the practice, explains MDDUS senior risk adviser Liz Price.

How to use patient complaints to improve your services

How to use patient complaints to improve your services

A framework to help practices analyse complaints in order to improve services, including a downloadable template to record feedback.

Preparing GP locums to make effective home visits

Preparing GP locums to make effective home visits

A checklist to ensure the practice provides its locums with the information they need to make home visits.

Making the most of your GP locum

Making the most of your GP locum

If properly enabled, GP locums can provide effective care for patients and add real value to practices.

Equipping a GP locum to do their job safely and effectively

Equipping a GP locum to do their job safely and effectively

A checklist to ensure your locum has the essential information they need to do a good job.

Saying sorry - the duty of candour in general practice

Saying sorry - the duty of candour in general practice

GPs in England and Scotland have a statutory duty of candour. The MDU's Dr Michael Devlin explains what this means and provides advice on apologising to patients.

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