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MedEconomics
Information Links
Practice administration
What practices need to do under the GDPR
Medeconomics provides a summary of recent guidance, with links to useful resources.
Practice administration: latest articles
Downloadable policy: Business continuity plan
This business continuity plan can be downloaded and adapted for use in your practice.
Business continuity checklist
Practices should ideally check and update their business continuity plan annually. This checklist can help ensure you've covered the key issues.
Booking more same-day appointments could help practices cut DNAs
Patients are nearly three times as likely to miss appointments booked with GP practices a day in advance as same-day appointments, according to data from GP practices across England.
Annual calendar of practice management: Staff issues
As part of your annual practice management calendar you should make sure staff appraisals and training are up to date.
Annual calendar of practice management: Risk assessments
It is good practice to repeat risk assessments at least annually. Below is a list of things that you will need to cover.
Annual calendar of practice management: Strategy and document updates
An overview of strategic management tasks, document updates and key meetings that should be undertaken each year.
Annual calendar of practice management
What practice managers need to review or address during a year.
Practices report 'scandalous' extra costs and workload under new GDPR rules
Over half of GP practices have seen an increase in subject access requests (SARs) since the GDPR was introduced - and many are spending over seven hours a week dealing with them.
Making meetings useful
Tips to help you ensure your meetings are more productive.
Key articles
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Annual calendar of practice management
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Tips on managing demand for appointments
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Acceptable behaviour agreements for patients
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Removing patients from the practice list
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Managing patients' complaints
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How to handle a complaint
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Demonstrating that your GP locums are self-employed
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How to harness your reception team's full potential
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Boosting patient access with rapid response telephone consulting
Medico-legal advice
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Ensuring staff don't inappropriately access patient records
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Ensuring your practice is ready for Christmas - a medico-legal checklist
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Mitigating the risks involved in DNAs
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How to use patient complaints to improve your services
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How to handle immunisation errors
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Saying sorry - the duty of candour in general practice
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Understanding the GDPR: Subject access requests
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Online access to patient records - medico-legal advice
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What is the General Data Protection Regulation (GDPR)?
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Responding to patient complaints in a timely manner
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Conducting online patient consultations safely
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How the Freedom of Information Act applies to GP practices
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What to consider when upskilling practice staff
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Three key confidentiality risks - and how to avoid them
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