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MedEconomics
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Practice administration
Can NHS England's 10 High Impact Actions help your practice?
NHS England's 10 High Impact Actions aim to help practices free up time to enable GPs to deliver more clinical care, but can they really make a difference?
Practice administration: latest articles
Understanding the GDPR: Lawful processing of personal data
In the first part of a new series on the General Data Protection Regulation (GDPR), Dr Rachel Birch from Medical Protection explains what practices need to know about the legal basis for processing personal data and privacy notices.
What is the General Data Protection Regulation (GDPR)?
From 25 May 2018 practices will be subject to new data protection regulations. Medeconomics provides an overview of the legislation.
Annual calendar of practice management: Staff issues
As part of your annual practice management calendar you should make sure staff appraisals and training are up to date.
Annual calendar of practice management: Risk assessments
It is good practice to repeat risk assessments at least annually, below is a list of things you will need to cover.
Annual calendar of practice management: Strategy and document updates
An overview of strategic management tasks, document updates and key meetings that should be undertaken each year.
Annual calendar of practice management
What practice managers need to review or address during a year.
Practices in England advised on flu vaccines to order for 2018-19
NHS England has written to practices, pharmacists and CCGs with advice on which flu vaccines to order for the 2018-19 flu season.
How to make the most of your PPG
10 tips on how to get the best out of your PPG and ensure the process does not involve too much work, plus links to useful resources.
How to make your practice carer-friendly
GP practices can take some simple steps to identify and support carers on their list.
Key articles
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Annual calendar of practice management
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Tips on managing demand for appointments
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Acceptable behaviour agreements for patients
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Removing patients from the practice list
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Managing patients' complaints
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How to handle a complaint
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Demonstrating that your GP locums are self-employed
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How to harness your reception team's full potential
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Boosting patient access with rapid response telephone consulting
Medico-legal advice
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Responding to patient complaints in a timely manner
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How the Freedom of Information Act applies to GP practices
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What to consider when upskilling practice staff
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Three key confidentiality risks - and how to avoid them
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Practice dilemma: A dependent patient
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Practice dilemma: Dealing with a patient's data protection concerns
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Practice dilemma: Receptionist accesses a family member's record
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Practice dilemma: Access to a child's record when parents are separated
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Practice dilemma: Dealing with a patient who repeatedly complains
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Practice dilemma: Dealing with a demanding patient
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Effective communication in GP practices
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Dealing with insurance company requests for information
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Practice dilemma: Use of an expired vaccine
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Should you certify a patient 'fit for' an activity?
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