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Practice administration
Latest articles
Guidance summary: How practices can run flu clinics during the pandemic
Delivering a flu campaign that the government says will be the 'biggest in history' in the midst of the COVID-19 pandemic will pose serious challenges. Guidance published by the RCGP offers advice on how key hurdles can be overcome.
How barcoding could help practices deliver 'the biggest flu programme in history'
Barcode technology in flu clinics could help GP practices reduce admin time and overcome social distancing challenges ahead of the ‘biggest flu vaccination programme in history'. Bromley GP Dr Mark Essop speaks to Medeconomics about how it works.
COVID-19: Infection control in general practice - UPDATED
Fionnuala O'Donnell highlights the infection control issues practices may need to consider as they plan for increasing numbers of patients attending the surgery.
Face masks for patients in GP practices not compulsory
Patients 'should' wear masks in GP surgeries to reduce the spread of COVID-19 among staff and visitors, the government has said, however this is not compulsory.
How to deal with patient racism
We live in a multicultural society but racist attitudes persist and even now, some patients are not inhibited about expressing them. Dr Caroline Fryar, head of advisory services at the MDU, looks at how practices can respond.
Coronavirus checklist for practice managers - updated
Checklists for practice managers to ensure that practice is on top of key issues relating to the COVID-19 outbreak. Updated on 20 April to reflect latest guidance.
Safeguarding children and vulnerable adults in general practice - a checklist
This checklist can help you ensure that your practice has policies and procedures in place to cover issues associated with safeguarding children and vulnerable adults, and highlights useful resources.
PCNs: Collaborating with other practices on staff issues
Medeconomics highlights where practice managers within a primary care network could collaborate on HR and staff issues, including new network staff, existing staff and locums.
PCNs: Collaborating with other practices on policies and processes
Advice on how practice managers within a primary care network could collaborate on practice policies and processes, including business continuity, data protection, safeguarding, complaints and IT systems.
Key articles
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Annual calendar of practice management
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Tips on managing demand for appointments
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Removing patients from the practice list
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Managing patients' complaints
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Best practice when handling a complaint - medico-legal advice
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Demonstrating that your GP locums are self-employed
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How to harness your reception team's full potential
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Boosting patient access with rapid response telephone consulting
Medico-legal advice
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Conducting online patient consultations safely
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What to consider when upskilling practice staff
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Redacting information from medical records - medico-legal advice
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Incident reporting in general practice
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Ensuring staff don't inappropriately access patient records
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Ensuring your practice is ready for Christmas - a medico-legal checklist
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Refusing a patient registration request
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Mitigating the risks involved in DNAs
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How to use patient complaints to improve your services
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How to handle immunisation errors
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Saying sorry - the duty of candour in general practice
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Understanding the GDPR: Subject access requests
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Online access to patient records - medico-legal advice
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What is the General Data Protection Regulation (GDPR)?
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