Practice administration

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PCNs: Collaborating with other practices on staff issues

PCNs: Collaborating with other practices on staff issues

Medeconomics highlights where practice managers within a primary care network could collaborate on HR and staff issues, including new network staff, existing staff and locums.

PCNs: Collaborating with other practices on policies and processes

PCNs: Collaborating with other practices on policies and processes

Advice on how practice managers within a primary care network could collaborate on practice policies and processes, including business continuity, data protection, safeguarding, complaints and IT systems.

Focus on patients with learning disabilities – a checklist

Focus on patients with learning disabilities – a checklist

All patients with learning disabilities should now be prioritised for COVID-19 vaccination, while practices in England will be expected to look at improving care for this group as part of the QOF in 2021/22. Our checklist can help you get started.

Managing patient complaints

Managing patient complaints

A step-by-step guide to managing complaints, including links to useful resources. This article has been updated to include information relating to the COVID-19 pandemic.

Annual calendar of practice management: Staff issues

Annual calendar of practice management: Staff issues

As part of your annual practice management calendar you should make sure staff appraisals and training are up to date.

Annual calendar of practice management: Risk assessments

Annual calendar of practice management: Risk assessments

It is good practice to repeat risk assessments at least annually. Below is a list of things that you will need to cover.

Annual calendar of practice management: Strategy and document updates

Annual calendar of practice management: Strategy and document updates

An overview of strategic management tasks, document updates and key meetings that should be undertaken each year.

How to make the most of your PPG

How to make the most of your PPG

10 tips on how to get the best out of your PPG and ensure the process does not involve too much work, plus links to useful resources.

Safeguarding children and vulnerable adults in general practice - a checklist

Safeguarding children and vulnerable adults in general practice - a checklist

This checklist can help you ensure that your practice has procedures in place to cover safeguarding children and vulnerable adults, and highlights useful resources. It has been updated to reflect the increased use of remote consultations during the pandemic.

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