10 tips on how to get the best out of your PPG and ensure the process does not involve too much work, plus links to useful resources.
This checklist can help you ensure that your practice has procedures in place to cover safeguarding children and vulnerable adults, and highlights useful resources. It has been updated to reflect the increased use of remote consultations during the pandemic.
Medeconomics provides GP practices with a checklist of key issues to consider during a second wave of the COVID-19 pandemic, including business continuity considerations.
A framework to help practices analyse complaints in order to improve services, including a downloadable template to record feedback.
A step-by-step guide to managing complaints, including links to useful resources. This article has been updated to include information relating to the COVID-19 pandemic.
Links to useful resources and information relating to the 2020/21 flu campaign.
Practices face a difficult task delivering flu immunisations this year. MDU medico-legal adviser Dr Kathryn Leask offers practical advice to those thinking of running a clinic in an alternative location.
MDU medico-legal adviser Dr Kathryn Leask provides advice on the use of patient group directions and patient specific directions in the delivery of vaccination clinics.
A checklist of issues that practices will need to consider as they plan their flu clinics against a backdrop of COVID-19. This article was updated on 28 August 2020 to reflect new guidance on PPE.