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MedEconomics
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Practice administration
Latest articles
PCNs: Collaborating with other practices on staff issues
Medeconomics highlights where practice managers within a primary care network could collaborate on HR and staff issues, including new network staff, existing staff and locums.
PCNs: Collaborating with other practices on policies and processes
Advice on how practice managers within a primary care network could collaborate on practice policies and processes, including business continuity, data protection, safeguarding, complaints and IT systems.
Downloadable policy: Business continuity plan
This business continuity plan can be downloaded and adapted for use in your practice.
Business continuity checklist
Practices should ideally check and update their business continuity plan annually. This checklist can help ensure you've covered the key issues.
Top 10 tips for greener general practice
Taking steps to tackle climate change can help improve people's health both now and in the future and benefit practices. Dr Aarti Bansal explains where to start if your practice wants to become greener.
Annual calendar of practice management: Risk assessments
It is good practice to repeat risk assessments at least annually. Below is a list of things that you will need to cover.
Annual calendar of practice management: Staff issues
As part of your annual practice management calendar you should make sure staff appraisals and training are up to date.
Annual calendar of practice management: Strategy and document updates
An overview of strategic management tasks, document updates and key meetings that should be undertaken each year.
Annual calendar of practice management
What practice managers need to review or address during a year.
Key articles
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Annual calendar of practice management
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Tips on managing demand for appointments
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Removing patients from the practice list
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Managing patients' complaints
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Best practice when handling a complaint - medico-legal advice
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Demonstrating that your GP locums are self-employed
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How to harness your reception team's full potential
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Boosting patient access with rapid response telephone consulting
Medico-legal advice
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Conducting online patient consultations safely
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What to consider when upskilling practice staff
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Redacting information from medical records - medico-legal advice
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Incident reporting in general practice
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Ensuring staff don't inappropriately access patient records
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Ensuring your practice is ready for Christmas - a medico-legal checklist
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Refusing a patient registration request
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Mitigating the risks involved in DNAs
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How to use patient complaints to improve your services
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How to handle immunisation errors
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Saying sorry - the duty of candour in general practice
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Understanding the GDPR: Subject access requests
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Online access to patient records - medico-legal advice
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What is the General Data Protection Regulation (GDPR)?
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