As part of your annual practice management calendar you should make sure staff appraisals and training are up to date.
It is good practice to repeat risk assessments at least annually. Below is a list of things that you will need to cover.
An overview of strategic management tasks, document updates and key meetings that should be undertaken each year.
10 tips on how to get the best out of your PPG and ensure the process does not involve too much work, plus links to useful resources.
This checklist can help you ensure that your practice has procedures in place to cover safeguarding children and vulnerable adults, and highlights useful resources. It has been updated to reflect the increased use of remote consultations during the pandemic.
Medeconomics provides GP practices with a checklist of key issues to consider during a second wave of the COVID-19 pandemic, including business continuity considerations.
A framework to help practices analyse complaints in order to improve services, including a downloadable template to record feedback.
A step-by-step guide to managing complaints, including links to useful resources. This article has been updated to include information relating to the COVID-19 pandemic.
Links to useful resources and information relating to the 2020/21 flu campaign.