What practice managers need to review or address during a year.
Terri Bonnici and Sue Taylor from Medical Protection explain best practice when dealing with a complaint.
Medeconomics provides a summary of recent guidance, with links to useful resources.
From 25 May 2018 practices will be subject to new data protection regulations. Medeconomics provides an overview of the legislation.
Tips to help you ensure your meetings are more productive.
GP practices can take some simple steps to identify and support carers on their list.
GP practices and pharmacies in England may have to share stocks of the flu vaccine for over-65s this winter to help avoid shortages. Medeconomics explains the guidance.
Practices should have a system in place to review patients who fail to attend or cancel appointments initiated by the practice, explains MDDUS senior risk adviser Liz Price.
A framework to help practices analyse complaints in order to improve services, including a downloadable template to record feedback.
A checklist to ensure the practice provides its locums with the information they need to make home visits.
MDU medico-legal adviser Dr Ellie Mein explains the most common errors relating to vaccinations and how practices should proceed if an error occurs.
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