What practice managers need to review or address during a year.
Terri Bonnici and Sue Taylor from Medical Protection explain best practice when dealing with a complaint.
Medeconomics provides a summary of recent guidance, with links to useful resources.
From 25 May 2018 practices will be subject to new data protection regulations. Medeconomics provides an overview of the legislation.
It is good practice to repeat risk assessments at least annually. Below is a list of things that you will need to cover.
To free-up GP time, it has been suggested for some time now that practice staff could be trained to take on a greater supporting role. The MDU's Dr Kathryn Leask, considers the medico-legal implications of 'upskilling' non-clinicians.
Significant event audit is a formal way of analysing and learning from incidents at your practice, writes the MDU's Dr Sally Old.
GP practices can take some simple steps to identify and support carers on their list.
MDU medico-legal adviser Dr Ellie Mein provides advice on redacting information from medical records when complying with subject access requests or providing patients with access to their full online records.
Practices have a legal obligation to report major incidents, but they can also benefit from a systematic approach to dealing with minor incidents and near misses, explains Kate Taylor from Medical Protection.
This data security policy can be downloaded and adapted for use in your practice.
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