What practice managers need to review or address during a year.
Terri Bonnici and Sue Taylor from Medical Protection explain best practice when dealing with a complaint.
Medeconomics provides a summary of recent guidance, with links to useful resources.
From 25 May 2018 practices will be subject to new data protection regulations. Medeconomics provides an overview of the legislation.
Accountant Laurence Slavin highlights some examples of fraud in general practice and offers advice on how to prevent them occurring in your business.
How to handle requests for copies of medical records, by Dr Rachel Birch from Medical Protection.
Advice on providing patients with online access to their records, by MDU medico-legal adviser Dr Carol Chu.
Merging practices should obtain patient feedback and keep all stakeholders informed. Dee Lynes provides 10 top tips on how to do this.
The MDU's Dr Carol Chu explains patients' rights about altering the content of their medical records.
What practices need to know about the legal basis for processing personal data and privacy notices.
As part of your annual practice management calendar you should make sure staff appraisals and training are up to date.
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