What practice managers need to review or address during a year.
Terri Bonnici and Sue Taylor from Medical Protection explain best practice when dealing with a complaint.
Medeconomics provides a summary of recent guidance, with links to useful resources.
From 25 May 2018 practices will be subject to new data protection regulations. Medeconomics provides an overview of the legislation.
Practices need to have robust systems in place to protect patients' confidential information, explains MDU medico-legal adviser Dr Kathryn Leask.
This business continuity plan can be downloaded and adapted for use in your practice.
Practices should ideally check and update their business continuity plan annually. This checklist can make sure you've covered the key issues.
Patients are nearly three times as likely to miss appointments booked with GP practices a day in advance as same-day appointments, according to data from GP practices across England.
As part of your annual practice management calendar you should make sure staff appraisals and training are up to date.
It is good practice to repeat risk assessments at least annually. Below is a list of things that you will need to cover.
An overview of strategic management tasks, document updates and key meetings that should be undertaken each year.
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